Decision framework
Local Government: Solution Comparison
Local Government: Solution Comparison organizes the decisions that matter for municipal departments, small cities, towns, authorities, and public-service offices: the current workflow, ownership, implementation choices, rollout risk, and acceptance evidence.
Working artifact
Local Government integration-boundary map
Use the boundary map to show what crosses systems, where it can fail, and how the result will be reconciled.
| Boundary | Information moving | Failure to test |
|---|---|---|
| WCAG-informed accessible civic interfaces | Department, service, and public-information websites | Residents cannot identify the responsible department |
| Document, GIS, calendar, and alert integrations | Agenda, minutes, notice, and document archives | Meeting records and notices are hard to search |
| Public records search and content governance | Resident request and notification workflows | Requests arrive without location or service context |
Choose Department, service, and public-information websites when
Residents cannot identify the responsible department. Confirm who encounters it, where it occurs, and what changed before it appeared. Then distinguish the visible symptom from dependencies such as WCAG-informed accessible civic interfaces.
- Residents cannot identify the responsible department
- WCAG-informed accessible civic interfaces
- Document, GIS, calendar, and alert integrations
Choose Agenda, minutes, notice, and document archives when
For Municipal & Local Government Websites, confirm account ownership, current exports or backups, recovery options, and recent changes before touching production. Preserve exact errors and timestamps that may disappear after a restart or update.
- Meeting records and notices are hard to search
- Requests arrive without location or service context
- Public records search and content governance
Compare the tradeoffs
Frame the first scope around department, service, and public-information websites and one observable acceptance journey. Treat agenda, minutes, notice, and document archives as a later phase unless the evidence shows it is a true dependency.
- Time to verified result
- Data and access risk
- Maintenance responsibility
- Ability to reverse course
A low-risk decision sequence
Repair fits when the core remains sound. Extension fits when the boundary around WCAG-informed accessible civic interfaces is understood. Replacement fits when ownership, architecture, or operating risk prevents a responsible change.
- Inventory
- Focused test
- Decision record
- Scoped implementation