Printable implementation checklist
Local Government Implementation Readiness Checklist
Use this checklist before municipal & Local Government Websites work begins. It is intentionally focused on the details that prevent avoidable delays: ownership, evidence, safe access, acceptance checks, and post-change responsibility.
Before discovery
Identify the people and systems needed to explain residents cannot identify the responsible department. Do not send passwords by email.
- Name the decision owner
- List systems and vendors
- Collect examples and exact errors
- Confirm who controls access
Before implementation
Agree on the smallest useful result and how department, service, and public-information websites will be tested. Protect the current state before changing wCAG-informed accessible civic interfaces.
- Confirm backup and restore path
- Write acceptance checks
- Identify security or privacy constraints
- Document exclusions
Before launch
Test the real journey for municipal departments, small cities, towns, authorities, and public-service offices, including an ordinary case, an edge case, and a failure path.
- Department, service, and public-information websites
- Agenda, minutes, notice, and document archives
- Responsive and accessible web application delivery
- Rollback decision point
Before handoff
Make ownership explicit so the system does not become another stranded dependency.
- Current documentation
- Account and domain ownership
- Monitoring responsibility
- Prioritized next steps