Printable implementation checklist
Local Government: Readiness Checklist
Local Government: Readiness Checklist organizes the decisions that matter for municipal departments, small cities, towns, authorities, and public-service offices: the current workflow, ownership, implementation choices, rollout risk, and acceptance evidence.
Working artifact
Local Government rollout scorecard
Use the scorecard to keep each phase tied to an operating outcome rather than a list of completed tasks.
| Phase | Required outcome | Proof before proceeding |
|---|---|---|
| Phase 1: Department, service, and public-information websites | Reduce or resolve residents cannot identify the responsible department | Verified result involving WCAG-informed accessible civic interfaces |
| Phase 2: Agenda, minutes, notice, and document archives | Reduce or resolve meeting records and notices are hard to search | Verified result involving document, GIS, calendar, and alert integrations |
| Phase 3: Resident request and notification workflows | Reduce or resolve requests arrive without location or service context | Verified result involving public records search and content governance |
Before discovery
Residents cannot identify the responsible department. Confirm who encounters it, where it occurs, and what changed before it appeared. Then distinguish the visible symptom from dependencies such as WCAG-informed accessible civic interfaces.
- Name the decision owner
- List systems and vendors
- Collect examples and exact errors
- Confirm who controls access
Before implementation
For Municipal & Local Government Websites, confirm account ownership, current exports or backups, recovery options, and recent changes before touching production. Preserve exact errors and timestamps that may disappear after a restart or update.
- Confirm backup and restore path
- Write acceptance checks
- Identify security or privacy constraints
- Document exclusions
Before launch
Frame the first scope around department, service, and public-information websites and one observable acceptance journey. Treat agenda, minutes, notice, and document archives as a later phase unless the evidence shows it is a true dependency.
- Department, service, and public-information websites
- Agenda, minutes, notice, and document archives
- Responsive and accessible web application delivery
- Rollback decision point
Before handoff
Repair fits when the core remains sound. Extension fits when the boundary around WCAG-informed accessible civic interfaces is understood. Replacement fits when ownership, architecture, or operating risk prevents a responsible change.
- Current documentation
- Account and domain ownership
- Monitoring responsibility
- Prioritized next steps